FAQS

How do I pay for my membership?

We have multiple ways to pay for your membership. When registering online, you can pay with your credit card – Visa or Mastercard. If paying your registration or renewal via post, we accept cheques or  Credit Cards.

What if I have forgotten my membership number?

You can call 02 9857 3300 to obtain your membership number.

How do I renew my membership?

There are several ways to renew your membership. We will send you a reminder letter or email a month before your membership is coming up for renewal. You can renew online, by completing a renewal form and sending it back to us, or by calling 02 9857 3300 to renew over the phone.

Can I cancel my membership at any time?

Yes, you can cancel your membership anytime. Call 02 9857 3300 or email us with the subject line: Membership cancellation.

Do I get a refund if I cancel my membership?

No, there are no refunds on cancelled memberships.